Advice and support about your deposit

More information about mydeposits, tenancy deposit protection and the law.

 Advice for Being a Responsible Tenant with a Pet *NEW
If you're letting a property and considering introducing a new pet into your home, or looking for a new property with your existing pets, you may need to take a few things into consideration. We have put together a useful guide explaining some of the terms your landlord may include in your tenancy agreement and tips to help ensure you get your deposit back at the end of the tenancy.

 A guide to negotiating with your landlord or letting agent 
At the end of the tenancy we advise that you meet with your landlord or agent to discuss any issues regarding deductions to the deposit. This guide outlines how to approach discussions and offers tips for ensuring smooth negotiations.

 Deposit Protection with my|deposits for Joint and Several Tenancies
This guide explains how deposit protection works in cases of joint and several tenancies and your landlord's obligations.

Scheme Rules
The mydeposits scheme rules that our members must abide by.

Information for Tenants Guide
The Information for Tenants guide that explains mydeposits and our processes.

Dispute Resolution
For more detail about the dispute resolution service and how to prepare your evidence read our guide.

Deposit protection in Scotland
What tenant's need to know

Top tips for Student Tenants
Top tips for student tenant's