More information about mydeposits, tenancy deposit protection and the law.
The ins and outs of inventories; a guide for landlords, agents and tenants *NEW
Teaming up with property industry experts across the UK we have developed an informative guide to help you ensure that your inventory is of a high standard at the beginning if the tenancy. The guide covers what your inventory should include, key areas to look out for, insider tips, and advice for how to avoid a deposit dispute with your landlord.
Can I withold rent? - Rights and Responsibilites Factsheet *NEW
It is your contractual obligation to pay rent to your landlord, therefore there are very few circumstances when you can withold rent. It is only in very specific circumstances when your landlord is in breach of their repair obligations, and when specific procedures are carried out that you may be entitled to use the 'set off' of rent procedure outlined in this factsheet.
Advice for Being a Responsible Tenant with a Pet *NEW
If you're letting a property and considering introducing a new pet into your home, or looking for a new property with your existing pets, you may need to take a few things into consideration. We have put together a useful guide explaining some of the terms your landlord may include in your tenancy agreement and tips to help ensure you get your deposit back at the end of the tenancy.
A guide to negotiating with your landlord or letting agent
At the end of the tenancy we advise that you meet with your landlord or agent to discuss any issues regarding deductions to the deposit. This guide outlines how to approach discussions and offers tips for ensuring smooth negotiations.
Deposit Protection with my|deposits for Joint and Several Tenancies
This guide explains how deposit protection works in cases of joint and several tenancies and your landlord's obligations.
The mydeposits scheme rules that our members must abide by.
Information for Tenants Guide
The Information for Tenants guide that explains mydeposits and our processes.
For more detail about the dispute resolution service and how to prepare your evidence read our guide.
Deposit protection in Scotland
What tenant's need to know
Top tips for Student Tenants
Top tips for student tenant's