Is my deposit protected?
Check whether your deposit is protected with us.
How do I get my deposit back?
Find out how to get your deposit back if it's protected with us.
Raise a deposit dispute
Learn more about our free dispute process.
Renting my first property, I didn’t know about the deposit protection schemes, however, the information and guidance from mydeposits was really helpful throughout my tenancy.
By speaking to my landlord and reading the information from mydeposits, I have a good understanding of how everything works and will suggest the scheme to any future landlords.
What happens to my deposit?
You hand over your deposit to your landlord or agent as usual
By law they must protect it with a scheme within 30 days
You should also receive confirmation of the protection from your landlord/agent
At the end of the tenancy the deposit is returned to you less any agreed deductions