What is Insurance?

Our insurance scheme means you paid to join mydeposits
and also pay a protection fee that lets you hold the deposit
in your bank account.

If this is how you protect deposits login here

Member LOGIN

What is Custodial?

Our custodial scheme means that you joined mydeposits
for free and transfer the deposit money to us to hold.

If this is how you protect your deposits, then use:

Landlord login or Business login

Landlord LOGIN Business LOGIN

We’re here to
safeguard your deposit.

Not sure if your deposit is protected with mydeposits?


Is my deposit protected?

Check whether your deposit is protected with us.

How do I get my deposit back?

Find out how to get your deposit back if it's protected with us.

Raise a deposit dispute

Learn more about our free dispute process.

By law, your landlord or letting agents must protect your

deposit with a government-authorised tenancy deposit

protection scheme such as mydeposits.


Tenant testimonial

Renting my first property, I didn’t know about the deposit protection schemes, however, the information and guidance from mydeposits was really helpful throughout my tenancy.

Tenant testimonial

By speaking to my landlord and reading the information from mydeposits, I have a good understanding of how everything works and will suggest the scheme to any future landlords.

What happens to my deposit?

You hand over your deposit to your landlord or agent as usual

By law they must protect it with a scheme within 30 days

You should also receive confirmation of the protection from your landlord/agent

At the end of the tenancy the deposit is returned to you less any agreed deductions

This website uses cookies to improve your experience. To accept our cookies, continue browsing as normal.