Guidance on the implications of the Court of Appeal Judgement *NEW
A Joint Guidance Document from the four deposit schemes presenting a shared understanding of the position and of the deposit protection options available to landlords and lettings agents.
Industry Organisation’s Briefing - Likely Implications of the Judgement Case *NEW
A separate joint briefing document from the leading industry bodies (including the National Landlords Association) on the wider implications of the Superstrike judgement, and the options for landlords and agents.
Scheme Rules [7th edition]
For members joining or renewing on or after 1 April 2013. See below for earlier editions of the scheme rules.
A summary of important changes to the previous Scheme Rules 6th Edition.
"Information for Tenants" Leaflet
This document, together with the Deposit Protection Certificate should be provided to your tenant once the deposit is protected.
"Information for Tenants" Leaflet - Smaller file
A smaller file version of the Information for Tenants leaflet making it easier to email to your tenants.
The ins and outs of inventories; a guide for landlords, agents and tenants *NEW
Teaming up with property industry experts across the UK we have developed an informative guide to help you ensure that your inventory maintains a high standard at the beginning if the tenancy. The guide covers what an inventory should include, key areas around the property, insider tips, and advice for how to avoid a dispute with your tenants.
How to claim for: Cleaning charges
Part of our new 'How to Claim for' series, we provide insight into how to claim for common causes of deposit disputes, including the type of documentation you should submit as evidence and the key considerations for an adjudicator.
How to claim for: Damages and redecoration
The second in the how to claim for series looks at the type of evidence you should submit to an adjudicator in the event of a dispute over damages and redecoration.
A guide to negotiation
At the end of the tenancy we advise agents to discuss any issues regarding deposit deductions directly with the tenant. This guide outlines our recommendations on how to approach discussions and offers tips for ensuring smooth negotiations.
An Adjudicator's Glossary of Terms
This document provides an explanation of legal terms commonly used by an adjudicator when dealing with a dispute, such as 'balance of probabilities' and 'burden of proof'.
Our advice for check in and check out
We have put together a quick guide with our advice for conducting a check in at the beginning of the tenancy, and some tips for the check out process.
Important changes to TDP legislation in 2012
This document explains how the Localism Bill affects the way you protect your tenant's deposits from April 2012.
Wear and Tear Guide for Letting Agents
Nine key pointers from mydeposits to help agents decide what is and what is not, fair wear and tear.
Why join mydeposits?
A printable leaflet for prospective members of mydeposits.
Information you are required to pass on to the tenant about the protected deposit.
Alternative Dispute Resolution (ADR) - Member's Guide
This guide explains the mydeposits ADR service. It includes options to resolve a dispute, timeline, preparing your evidence and a FAQs section.
Preparing your dispute evidence - A checklist for Letting Agents
A useful checklist which identifies the key documents and evidence you should aim to gather before, during and at the end of the AST to support your claim in the event of a dispute.
Your Guide to deposits, disputes and damages
This guide provides transparent and consistent approach to dispute resolution and was co-written by the three deposit protection schemes. Grant Shapps MP, Minister for Housing and Local government recently praised the Guide in a Parliamentary question.
Deposit Protection in Scotland
Important information for agents who take a deposit for tenancies in Scotland.
Scheme Rules [6th edition]
For members joining or renewing on or after 6 April 2012.
Scheme Rules [5th edition]
For members joining or renewing on or after 6 April 2011
Scheme Rules [4th edition]
For members joining or renewing on or after 6 April 2010
Scheme Rules [3rd edition]
For members joining or renewing on or after 6 April 2009
Scheme Rules for Agents [2nd edition]
For members joining or renewing on or after 6 April 2008
Scheme Rules for Agents [1st edition]
For members joining or renewing before 6 April 2008