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mydeposits rules and information for letting agents

PDF Scheme Rules [7th edition]  *NEW
For members joining or renewing on or after 1 April 2013. See below for earlier editions of the scheme rules.

PDF Significant Changes  *NEW
A summary of important changes to the previous Scheme Rules 6th Edition.

PDF "Information for Tenants" Leaflet *NEW
This document, together with the Deposit Protection Certificate should be provided to your tenant once the deposit is protected.

PDF "Information for Tenants" Leaflet - Smaller file *NEW
A smaller file version of the Information for Tenants leaflet making it easier to email to your tenants. 

PDF How to claim for: Cleaning charges 
Part of our new 'How to Claim for' series, we provide insight into how to claim for common causes of deposit disputes, including the type of documentation you should submit as evidence and the key considerations for an adjudicator.

PDF How to claim for: Damages and redecoration 
The second in the how to claim for series looks at the type of evidence you should submit to an adjudicator in the event of a dispute over damages and redecoration.

PDF A guide to negotiation
At the end of the tenancy we advise agents to discuss any issues regarding deposit deductions directly with the tenant. This guide outlines our recommendations on how to approach discussions and offers tips for ensuring smooth negotiations.

PDF Protecting deposits for Statutory Periodic Tenancies  
Information for members of mydeposits regarding the status of a protection on a Statutory Periodic Tenancy.

PDF An Adjudicator's Glossary of Terms
This document provides an explanation of legal terms commonly used by an adjudicator when dealing with a dispute, such as 'balance of probabilities' and 'burden of proof'.

PDF Our advice for check in and check out
We have put together a quick guide with our advice for conducting a check in at the beginning of the tenancy, and some tips for the check out process.

PDF Important changes to TDP legislation in 2012 
This document explains how the Localism Bill affects the way you protect your tenant's deposits from April 2012.

PDF Wear and Tear Guide for Letting Agents
Nine key pointers from mydeposits to help agents decide what is and what is not, fair wear and tear.

PDF Why join mydeposits? 
A printable leaflet for prospective members of mydeposits.

PDF Prescribed Information 
Information you are required to pass on to the tenant about the protected deposit.

PDF  Alternative Dispute Resolution (ADR) - Member's Guide
This guide explains the mydeposits ADR service. It includes options to resolve a dispute, timeline, preparing your evidence and a FAQs section.

PDF Preparing your dispute evidence - A checklist for Letting Agents 
A useful checklist which identifies the key documents and evidence you should aim to gather before, during and at the end of the AST to support your claim in the event of a dispute.

PDF Your Guide to deposits, disputes and damages
This guide provides transparent and consistent approach to dispute resolution and was co-written by the three deposit protection schemes. Grant Shapps MP, Minister for Housing and Local government recently praised the Guide in a Parliamentary question.

PDF Deposit Protection in Scotland
Important information for agents who take a deposit for tenancies in Scotland.

Previous editions of Scheme Rules:

PDF Scheme Rules [6th edition]
For members joining or renewing on or after 6 April 2012.

PDF Scheme Rules [5th edition]
For members joining or renewing on or after 6 April 2011

PDF Scheme Rules [4th edition]
For members joining or renewing on or after 6 April 2010

PDF Scheme Rules [3rd edition]
For members joining or renewing on or after 6 April 2009

PDF Scheme Rules for Agents [2nd edition]
For members joining or renewing on or after 6 April 2008

PDF Scheme Rules for Agents [1st edition]
For members joining or renewing before 6 April 2008

"Because you hold the deposit there’s no wait to release it"

Damages and Disputes

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