Our insurance scheme means you paid to join mydeposits
and also pay a protection fee that lets you hold the deposit
in your bank account.
If this is how you protect deposits login here
Our custodial scheme means that you joined mydeposits
for free and transfer the deposit money to us to hold.
If this is how you protect your deposits, then use:
It’s a legal requirement for landlords and letting agents to protect their tenants’ deposits with a government scheme such as mydeposits. We've been protecting deposits for over 12 years.
Notice to all our members and tenants.
During these unprecedented times, we continue to experience high volumes of calls and emails resulting in slightly longer waiting times. We apologise for any inconvenience.
You can manage most of your day-to-day deposit protection requirements via your online account and disputes can be managed through our online dispute portal.
Thank you for your understanding and loyalty during this difficult time.
Eddie Hooker (CEO mydeposits)
From the 1st June 2019, the deposit amount which can be taken at the start of each new Assured Shorthold Tenancy
and at the renewal of all existing tenancies has been capped in England as part of the Tenant Fees Act 2019.
To help landlords and agents ensure they are taking and protecting the correct deposit amount we have developed a handy deposit calculator for you to use.
More than
members
Protecting over
deposits
In excess of
disputes resolved
Established in
and growing
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