Tenant evidence checklist

Evidence help checklist for tenants:

Whether addressing damages, cleaning issues, missing items, redecoration, or other disputes, this guide will ensure you're well-prepared to present your case effectively.

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The evidence help checklist is designed to assist you in gathering important and relevant evidence when responding to claims made by your landlord or agent.

Open communication and negotiation are key. If damages have occurred or the property isn’t as clean as when you moved in, consider discussing matters with your landlord or agent first. This often leads to mutual understanding and resolution, bypassing the need for formal dispute processes.

  • For all claims:

    •Tenancy agreement(s), deed of assignments, addendums: Essential documentation for clarifying contractual responsibilities and agreements

  • Proposed deductions

    •Provide a clear breakdown of issues and individual costs
    •Obtain a breakdown of costs from your landlord/agent
    •Complete a Dispute Details Form/Dispute Notification Claim Form for insured scheme deposits or use your online account for custodial scheme deposits

  • Agreed deductions

    •List agreed costs and specify whether you accept them in full or in part

  • Damages and deterioration (including cleaning, missing/replacement items, garden, redecoration)

    •Check-in reports, check-out reports, dated photographs, mid-term inspection reports: Documentation comparing property conditions at the beginning and end of the tenancy
    •Provide signed copies of reports (if available)
    •Maintain records of any communication regarding report changes
    •Include any relevant evidence such as dated photographs

  • Rent and fees

    •Tenancy agreement (see above), rent/fee statement/bank statements, relevant correspondence: Clear explanation and supporting evidence for disputed rent or fees

  • Issues during the tenancy

    •Relevant correspondence, mid-term inspections, dated photographs: Documentation of issues reported to your landlord/agent during the tenancy
    •Highlight issues, even if seemingly minor
    •Present evidence of reporting to minimize your responsibility for end-of-tenancy repairs

Remember that dated evidence, such as photographs and correspondence, holds significant weight. This checklist empowers you to engage in discussions or adjudications with confidence. For further details and support, visit www.mydeposits.co.uk.

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