Agent and landlord evidence checklist

Tick off your agent and landlord evidence checklist!

Let this guide be your compass, steering you towards the right direction on what evidence matters most!

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Ensuring a successful and fair resolution for your claims relies on solid evidence. This guide is designed to assist you in identifying the evidence that holds the key to your claims. To bolster your chances of success, make sure to provide all pertinent evidence related to your proposed costs.

What evidence should be provided?

  • Breakdown of claims

    For all claims, ensure you provide a clear breakdown of proposed deductions and individual costs. For our insured members, this translates to a Dispute Rebuttal form. As for our custodial members, this process can be conveniently managed through your online account. A detailed breakdown could include:

    •Full clean: £180.00
    •Carpet cleaning: £90.00
    •Replacement toilet seat: £20.00

  • Tenancy agreement(s), deed of assignments, addendums

    A tenancy agreement is a must for all cases. If renewals have occurred, remember to include these agreements as well. Without these documents, the adjudicator will lack the insight into the agreed contractual responsibilities, potentially impacting the outcome.

  • Damages and deterioration, cleaning, missing/replacement items, garden, redecoration

    When seeking compensation for damages or cleaning, a thorough comparison of the property's condition and cleanliness at the start and end of the tenancy is essential. Key evidence includes:

    •Check-in reports
    •Check-out reports
    •Dated photographs
    •Mid-term inspection reports
    •Invoices to show work carried out before tenancy started
    •Relevant correspondence

  • Rent and fees

    When claiming rent, provide a rent/fee statement, bank statements, and relevant correspondence to establish the amount owed. For early termination fees, detailed correspondence and invoices for actual costs are a must:

    •Tenancy agreement
    •Rent statement/bank statements
    •Relevant correspondence

  • Other claims

    For claims like mould damage or leaks, provide supporting evidence showcasing tenant responsibility. Independent/specialist contractors' reports can strengthen your case. Evidence could include:

    •Invoices, quotes, estimates, receipts for end of tenancy work
    •Periodic inspections
    •Contractor's report

Remember, this is a guide; feel free to provide additional evidence you consider relevant to your claims. Stay informed and prepared to ensure a smooth resolution process.

For more information, visit www.mydeposits.co.uk.

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