Preparing your resolution case evidence

Preparing your resolution case evidence

Our free comprehensive checklist will help you prepare your resolution case evidence effectively.

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Careful preparation is key to navigating issues requiring resolution . If you find yourself in a formal resolution case, the evidence you provide is crucial. As experts in the field, we understand the importance of strong evidence to support your claims. Here are our tips at the beginning, during and end of tenancy.

Beginning of the tenancy

  • Tenancy agreement

    Draft a clear, concise, and comprehensive tenancy agreement. Clarity here can prevent resolution claims down the line.

  • Inventory reports

    Document the property's condition before your tenant moves in. Both parties should sign and date the inventory report.

  • Invoices and receipts

    Keep receipts for any purchases made at the beginning of the tenancy. These can serve as evidence for damage calculations.

During the tenancy

  • Rent account statements

    Maintain accurate records of rent received and unpaid rent. Be aware of the rules regarding interest charges on unpaid rent.

  • Invoices, receipts, and utility bills

    Document any charges incurred during the tenancy, such as cleaning or repairs.

  • Other evidence

    Keep records of all correspondence, including emails and letters exchanged between you and your tenant. Consider collecting witness statements if applicable.

  • Tenant reminder

    Remind the tenant of their responsibilities under the tenancy agreement as it approaches its end.

End of the tenancy

  • Check out report

    Attend the check-out process with your tenant. Note any concerns and make sure both parties' comments are documented. Take legible photographs, sign, and digitally date them.

Remember, fair wear and tear should be considered when evaluating property conditions. Discuss any issues with your tenant to address concerns early and prevent resolution cases. While this guide provides valuable guidance, it’s important to note that a successful resolution result depends on the evidence provided and the unique circumstances of the case.

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