mydeposits collaborates with Just Move In to enhance support for tenants and landlords
At mydeposits, we are pleased to announce a new collaboration with Just Move In, the UK’s leading home setup service. This association marks another important step in our ongoing commitment to provide added value to our members, while also supporting tenants through a critical moment in their rental journey: moving home.
A shared commitment to improving the rental experience
We recognise that the rental process can often feel complex and stressful – particularly for tenants who are managing a significant life transition. Our new collaboration with Just Move In is built on shared values, with both organisations striving to simplify the renting process, improve transparency, and enhance the overall experience for everyone involved.
By working together, we aim to go beyond our core deposit protection service to offer a practical and meaningful benefit to tenants, landlords, and letting agents alike.
About Just Move In
Just Move In provides a comprehensive home setup service designed to assist tenants with the administrative tasks that come with moving into a new property. These include:
- Registering for council tax and water services
- Setting up utilities and broadband
- Offering eco-friendly service options and advice
- Providing hands-on concierge-style support, free of charge to tenants
Their experienced team streamlines the move-in process, saving time and reducing the stress that tenants often face during relocation.
Benefits for tenants
Through this partnership, tenants who have deposits protected by mydeposits will have access to Just Move In’s services at no additional cost. This value-added offering provides tenants with peace of mind, allowing them to focus on settling into their new home while the essential setup is handled professionally on their behalf.
It is a practical way for letting agents and landlords to demonstrate that they care about tenant wellbeing, while also contributing to a smoother, more positive rental experience.
Supporting landlords
This partnership also delivers clear benefits for landlords, particularly around void management and operational efficiency:
- Simplified void management – Utility setup during void periods is handled swiftly via Just Move In’s partner portal, with a £15 credit automatically applied to the account to help cover the first bill
- Sustainable, flexible energy options – All void switches are made with 100% renewable energy suppliers. When tenants move in, they have the freedom to stick with the existing tariff or switch to any supplier free of charge within Just Move In’s network
- Faster problem resolution – With direct relationships across their supplier network, Just Move In can resolve issues more quickly than traditional providers, guaranteeing minimal disruption for landlords, agents, and tenants
We are excited about the opportunities this collaboration presents and the positive impact it will have on our members. Further updates will be shared over the coming weeks.
At mydeposits, we remain committed to delivering more than just compliance – we aim to support the entire rental journey.