A tenants' guide to moving out
Moving out of a rented property can be a smooth process with the right information
Our guide offers essential insights for tenants who are preparing to move out of their rented homes. Whether it's your first or third time moving, understanding these key facts can help ensure a hassle-free transition.
- Leave the property in the same condition as when you received it, referring to your tenancy agreement and check-in report
- Document repairs in writing to maintain evidence of completed or pending repairs during your tenancy
- Capture time-stamped photos of the property’s condition at the end of your stay
- Schedule a check-out report conducted by your landlord/agent or an independent contractor to assess the property’s condition
- Return all keys to avoid potential deductions for lock replacements
Key Points for a smooth move-out:
- Depending on the protection scheme used by your landlord/agent, the deposit return process varies
- In an insurance-based scheme, request your deposit back in writing, allowing the landlord/agent 10 days to respond
- For custodial schemes held by mydeposits, both parties must authorize the deposit return and agree on deductions
- mydeposits releases the deposit within 5 working days for custodial schemes
Returning your deposit:
Protect your deposit today
If you have taken a cash deposit, you must protect it in a government authorised scheme within 30 calendar days
- If there’s a disagreement over the deposit amount, you can initiate a dispute with mydeposits’ impartial dispute resolution service
- Only around 1% of deposit protections end in dispute, highlighting its rarity
- The dispute resolution service employs unbiased adjudicators and is evidence-based
- You can manage the process online, including uploading evidence to support your case
Resolving disputes:
- Provide notice of dispute within 3 months of vacating the property and submit evidence
- Landlord/agent presents a counterclaim with supporting evidence
- mydeposits assesses the dispute and passes it to an adjudicator for a binding decision
- The deposit is distributed according to the adjudicator’s decision, typically within 28 days
The dispute resolution process:
Moving out made easy
Our guide provides a comprehensive checklist for moving out, ensuring a stress-free experience during your move out.
- Review your tenancy agreement, check-in report, and initial photos
- Clean the property according to the documentation, including appliances and the garden
- Take time-stamped photos of the property’s condition before leaving
- Receive and sign the check-out report
- Return all keys to the landlord/agent or through mydeposits
- Request return of deposit (dependent on insurance or custodial scheme)
Moving out checklist:
With this comprehensive guide from mydeposits.co.uk, tenants can move out confidently and ensure a smooth deposit return process. By adhering to these guidelines, tenants can navigate the complexities of moving out while safeguarding their deposit and rental history.