Choose the right place to secure your deposits

When protecting your rental deposits, selecting the right service is crucial. While you may be considering other providers, here’s why mydeposits stands out.

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Hear what our customers have to say

As experts in all things deposits, we have over 400,000 members and protect over £1.3 billion of tenants’ deposits across all regions in the UK, making mydeposits the trusted deposit protection provider of choice.

Believing in choice for landlords, agents and tenants when it comes to deposit protection, we are flexible to meet your needs and have made it easy for you to choose the rental deposit protection that suits you, Insured or Custodial.

Here’s what landlords and tenants who use mydeposits have to say:

Excellent website that is easy to use, deposit registration is straight forward, and the paperwork was produced immediately, at tenancy renewal stage a few simple clicks and you are done.

Also, very simple for a tenant to see their deposit is registered and secured. Makes our life as a managing agent that little bit simpler.

Property Estate Agents

We transferred from TDS to mydeposits just over a year ago and our only wish is we could turn back time to do this sooner! mydeposits are prompt in answering our queries whether they’re by phone or email and are always happy to help.

Their website is easy to navigate and lodging deposits takes just a few minutes. We recommend using mydeposits whether you’re an agent or landlord in ne

Sophie O’Callaghan, Lettings Manager - ehB residential

Made the switch from DPS to mydeposits around five years ago, the best thing we ever did as an agent and for our landlords and tenants. Hassle free bond returns with disputes resolved quickly and amicably. Professional company who are always happy to go the extra mile to help you.Made the switch from DPS to mydeposits around five years ago, the best thing we ever did as an agent and for our lan

Andrew Dillion

I’ve used mydeposits for over seven years, after having had so many issues with TDS. I like the personal approach, their honest prices, the way disputes are administrated (tenants have three months to raise a dispute otherwise the deposit can be returned to the owner). As far as their dispute team I was always happy with their decisions and being a trained and qualified adjudicator myself.

Luca Raimondi

Clear lines of communication provided, with various helplines available (email, chat or telephone). They offer a fair and professional service when it comes to disputes also. Recommended above all other deposit schemes

Albany Property Services

We have been with mydeposits for the whole 17 years we have had a Lettings Agency. They are one of the most professional organisations we have ever dealt with because of their extremely high standards of customer service.

They respond to any queries immediately and constantly offer help and advice. Thank goodness we chose them all those years ago.

Amethyst Sales & Lettings

We’ve been using mydeposits for all our deposits registrations for many years. Having tested other schemes, I am confident saying that mydeposits is the most efficient scheme on the market. The team were extremely helpful and accommodating during our transition from TDS and are always ready to sort any kind of issues we may come across. We highly recommend!

Federica Mior, Orlando Reid

The mydeposits website is very user friendly easy to manage and update, we’ve never come across any issues with it.

We’re very glad that we work with the mydeposits team, they are doing such a good job!

Vicki McCarthy, Mezzino

Excellent website that is easy to use, deposit registration is straight forward, and the paperwork was produced immediately, at tenancy renewal stage a few simple clicks and you are done.

Also, very simple for a tenant to see their deposit is registered and secured. Makes our life as a managing agent that little bit simpler.

Property Estate Agents

Their website is easy to navigate and lodging deposits takes just a few minutes. We recommend using mydeposits whether you’re an agent or landlord in ne

Sophie O’Callaghan, Lettings Manager - ehB residential

Andrew Dillion

Luca Raimondi

Albany Property Services

They respond to any queries immediately and constantly offer help and advice. Thank goodness we chose them all those years ago.

Amethyst Sales & Lettings

Federica Mior, Orlando Reid

The mydeposits website is very user friendly easy to manage and update, we’ve never come across any issues with it.

We’re very glad that we work with the mydeposits team, they are doing such a good job!

Vicki McCarthy, Mezzino

Why choose mydeposits?

Flexible protection options

We offer both insurance based and free to use custodial protection schemes, giving you the flexibility to choose what works best for you

Exclusive member discounts

Access to a range of discounts from the Total Property brands – Total Landlord, Landlord Action,  The Property Redress and Client Money Protect

Exceptional support

Our dedicated support team has over 25 years of experience in the private rented sector and is always on hand to assist you with any queries or issues

Free resolution

As a member of mydeposits you will have full access to our award winning adjudication service, helping you with resolution at the end of the tenancy

Partnered with the NRLA:

Backed by leading landlord association, the NRLA offering members a 30% discount when protecting your deposits with our mydeposits insured scheme

Enhanced user experience

Our new and improved platform for our custodial scheme, Total Property is designed to make deposit management more efficient and user friendly

Benefits of our new custodial system, Total Property

Signature integration: Add your signature and logo to your account, which will pre-populate onto the deposit certificate and prescribed information
End of tenancy negotiations: Use our new negotiation platform and online chat feature to resolve disputes easily
User friendly dashboard: Manage deposit protections, releases, and resolutions all in one place
Bulk upload feature: Simplify your workflow by uploading multiple protections at once
Downloadable records: Export your deposit protections and payment history directly into Microsoft Excel
Customised user roles: Assign users with different permissions to suit your team’s needs
Activity notifications: Get real time updates and an audit trail for all actions on your account

Learn more

Choose mydeposits today

Protect your deposits with a service that’s designed for you. Join mydeposits and experience the benefits today.

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