We are currently experiencing a high volume of calls. If you are unable to get through on the phones you can contact us using the form below and we will endeavour to get back to you as soon as possible.
You can contact us by email, phone, fax, or by post. mydeposits will respond to written enquires within 4 working days.
Our phone lines are open from 8.30am to 5.30pm Monday to Friday.
Calls are charged between 1p and 13p per minute for landline customers. Calls from mobile phones may be considerably higher depending on your mobile provider.
0844 980 0290
[8.30am to 5.30pm Monday-Friday]
08456 34 34 03
If you have a deposit dispute please contact the Disputes Team on 0844 980 0290 between 8.30am – 5.30pm, Monday to Friday.
You can email us your enquiry. To help speed up our response time, please select what best suits your nature of enquiry from the drop down menu: