The letting agent tool kit
Not just tenancy deposit protection:
Essential services for letting agents
When it comes to managing properties as a letting agent, ensuring tenancy deposit protection is just the beginning. Your role involves a myriad of responsibilities and challenges, and providing additional services can set you apart as a professional and reliable agency. At mydeposits, we’re not just about compliance; we’re here to help you excel. Let’s explore some of the essential services that can elevate your letting agency game.
Property redress scheme – Boost trust and confidence:
As a property agent, being part of a government-authorised consumer redress scheme is mandatory. Enter the Property Redress Scheme – a government-appointed scheme designed to resolve consumer complaints against letting, property management, estate agents, and other property professionals. Administered by HF Resolution Limited, this scheme is guided by an independent Advisory Council comprised of experienced property industry representatives. With flexible membership fees starting at just £95 plus VAT per office for mydeposits members, it’s a cost-effective way to demonstrate professionalism and build trust with clients.
UKALA Membership – Elevate Your Reputation:
The UK Association of Letting Agents (UKALA) is your gateway to credibility and reliability. Representing letting and management agents in the UK, UKALA offers more than just membership. With benefits like Client Money Protection Insurance and an independent consumer redress scheme, you’ll gain peace of mind and showcase your commitment to safeguarding landlords and tenants. Access cost-effective services, including discounts on mydeposits, tenant checks, tax protection, and professional indemnity cover. Plus, tap into expert guidance and support via a dedicated advice line.
No Letting Go – Inventory excellence:
Winning or losing deposit disputes often hinges on the quality of the initial inventory. That’s where No Letting Go steps in. Offering premium inventory management reports, their APIP qualified clerks provide comprehensive services such as property inventory, check-in/check-out, damage and dilapidation reports, property viewings, and more. With their expertise and state-of-the-art technology, you can ensure accurate records and minimize disputes, earning trust and satisfaction from both landlords and tenants.
CM Protect – Safeguarding client money:
Protecting client money is paramount, and CM Protect specializes in Client Money Protection Insurance. Offering standalone coverage without the need to join a trade body, CM Protect shields landlord and tenant funds against theft or misappropriation. As a member, you gain discounted deposit protection fees with mydeposits, adding an extra layer of financial security for your clients.
HFIS – Comprehensive protection:
Since 1996, HFIS has been catering to the private rented sector's insurance needs. Beyond administering schemes like mydeposits, CM Protect, and the Property Redress Scheme, they offer standalone policies to safeguard your business from various risks:
- Professional indemnity insurance: Defend against claims arising from financial losses due to advice provided.
- Office insurance: Extend coverage to protect business premises, equipment, liabilities, and business interruption.
- Hacker insurance: Shield your digital assets against unauthorized access and cyber threats.
- Directors and officers insurance: Protect against claims from employees, shareholders, customers, or regulatory bodies.
Enhance your letting agency’s value:
As a letting agent, you’re not just responsible for tenancy deposit protection – you’re a trusted advisor, problem solver, and protector of client interests. By offering these essential services, you can bolster your agency’s reputation, inspire trust, and provide the comprehensive support that both landlords and tenants seek. Contact the mydeposits Business Development Team at 0333 321 9404 to explore these offerings further. We’re here to support your journey to excellence.