The tenant was unable to contact the landlord to discuss the return of the deposit, see how the adjudicator stepped in to help remedy the situation.
A growing bone of contention where the letting agent and tenant were in disagreement about the fees deducted from the deposit for administrative purposes.
An example of a dispute between two parties over the unpleasant issues of bed bugs in the rental property.
Who’s responsibility is it to change the locks when a key is lost? This case study explains how an adjudicator decided how the deposit should be apportioned.
The smell of smoke can often be hard to remove from rental property. Read the case study highlighting how to deal with such a dispute.
Red wine, coffee and pet damage on carpets can be an expensive issue. Read how a landlord and tenant resolved the matter with the help of an adjudicator.
Hedges, weeds and lawns can be negelected due to a lack of awareness as to whose responsibility it is to maintain them.
This case involved a dispute over outstanding rent after early termination of the tenancy agreement
The tenant withheld rent as the landlord failed to complete repairs in time – was the landlord entitled to keep their deposit?
Lack of care from the tenant led to frozen pipes bursting – see how the adjudicator reviewed the case and how a decision was made