my|deposits have picked up the award for Excellence in Alternative Dispute Resolution (ADR) at the recent Centre for Effective Dispute Resolution (CEDR) Awards, attended by over 200 figures from the ADR and legal communities.
my|deposits beat off a fierce field of competition from around the globe to land the award, which was received for excellence in the ADR scheme offered to landlords and tenants unable to reach an agreement over the return of the tenancy deposits.
The awarding panel were impressed by the my | deposits dispute resolution process, commenting:
“In the last two years my|deposits have explored new ways of working, innovating and engaging with members, meaning their ADR process has been able to improve and evolve, providing benefits to their users.”
The news comes shortly after the scheme announced that is has cut the overall time taken to resolve disputes over the past year and is another positive outcome in what has been a great year for the scheme.
After being given the green light by Scottish Government in May for its sister scheme my|deposits Scotland to operate TDP north of the border, the company also received approval from the Government to continue to operate a TDP scheme in England and Wales after a successful procurement process. my|deposits were also awarded the Investors in People Standard for staff development and training in August.