Recent research has shown that damage to property at the end of the tenancy is the biggest cause of disputes between letting agents and their tenants in London.
Just over a fifth (21%) of formal disputes about the return of tenants’ deposits in London are caused by issues over property damage at the end of the tenancy, with 20 per cent of disputes down to disagreements over cleaning.
In addition, the findings show that one in ten (10%) disputes in London are over disagreements about deductions to cover the cost of general redecoration, with five per cent due to covering the cost non-payment of rent or outstanding bills, and five per cent due to covering the cost of replacing missing items in the property.
A formal dispute can occur if agents and their tenants are unable to come to an agreement over the return of the deposit at the end of the tenancy. If this occurs, an impartial resolution service offered by my|deposits will help resolve the dispute fairly.
Another chance to attend our London dispute workshop
Due to high demand we’ve added another date in London for letting agents to attend our introductory course to learn the essentials of Alternative Dispute Resolution (ADR).
The informative, hands-on seminar will provide letting agent professionals with a deeper understanding of the ADR process and will be delivered by experienced adjudicators of the award winning scheme.
->The workshop, which also counts towards CPD hours, will provide:
->Comprehensive case studies for you to judge a dispute for yourself
->Examples of key evidence to help support a claim to the tenancy deposit
->Inventory advice and guidance for defining ‘fair’ wear and tear throughout the property
->Q & A session with Head Adjudicator, Suzy Hershman
Reserve your place now
The additional workshop is being held on Friday June 6 from 2-5pm, at the National Landlords Association, Vauxhall. Places are available for £45 (£30 for my|deposits members).