What is Insurance?

Our insurance scheme means you paid to join mydeposits
and also pay a protection fee that lets you hold the deposit
in your bank account.

If this is how you protect deposits login here

Member LOGIN

What is Custodial?

Our custodial scheme means that you joined mydeposits
for free and transfer the deposit money to us to hold.

If this is how you protect your deposits, then use:

Landlord login or Business login

Landlord LOGIN Business LOGIN

Fast, simple deposit protection with outstanding service

Find out why a large letting agency from Manchester chooses to use the mydeposits insurance scheme
A message from the Director of Finance at Homes4U
We have found the mydeposits staff to be friendly and knowledgeable.

Matthew Cotton

Director of Finance at Homes4U

Tenancy deposit protection is one of the most important things to our tenants, it gives them reassurance and peace of mind that their deposit money is in safe hands. We prefer to use the mydeposits insurance protection option. With this, we stay in control and can manage the return of the money to tenants when they move out in an efficient and timely manner. We believe that this has added value to the service we provide.

Whenever we have contacted mydeposits, we have found the staff to be friendly and knowledgeable, on the whole, the service has been excellent.

Our dispute ratio is really low at 1.28%. We have comprehensive procedures in place to pre-empt disputes being raised, meaning we can resolve any issues before they are escalated.

We have a dedicated team who look after our landlords and tenants during the moving out stage. We find this not only provides excellent customer service but also assists in reducing the number of deposit disputes. All our tenants receive a comprehensive inventory with photos at the start of the tenancy. At the end of a tenancy, we provide a moving out guide that explains what’s expected when they leave, and how to ensure they get their deposit back.

We commit to providing outstanding levels of customer service to all our clients. From our experience, using mydeposits has assisted in this because of its ease of use, professional staff and simple and speedy online processes.

Homes4u first opened in 1990 and have branches throughout South Manchester and the city centre.

We have a diverse range of tenants throughout our portfolio of 1500 properties from working sharers to families, students to social tenants.