Guide to Negotiation

Reduce the chance of a formal dispute with top tips from our Head of Dispute Resolution.

With year’s of experience of dealing with deposit disputes Suzy gives insight into the best methods for reaching a happy medium at the end of the tenancy to avoid lengthy disputes.

Key take aways:

• Important reasons to negotiate and when it matters most
• Essential methods for reaching a fair resolution
• Pointers for documenting your discussion

“The best way to negotiate is face to face. The tone, or intended meaning of the written word can often be misinterpreted.”

Suzy Hershman, Head of Dispute Resolution, mydeposits.