An adjudicators glossary of dispute terms

Got a deposit dispute on your hands?

Don't let legal terms confuse you. Our adjudicator's glossary breaks down the jargon.

  1. Balance of Probabilities: The likelihood that an event occurred based on evidence
  2. Burden of Proof: The responsibility to prove a fact. Landlords need to prove claims and tenants for rent payments
  3. Fair Wear and Tear: Normal depreciation due to everyday use, deducted from claims
  4. Mitigating Losses: Agent actions that worsen the situation, affecting potential damages
  5. Proportionate: Penalty relative to the breach’s severity, not exceeding its impact
  6. Reasonable: Fair and fitting deduction under standard circumstances
  7. Unfair Contract Terms: Regulations protecting tenants from unfair clauses
  8. Weighting of Evidence: Assessing the credibility of tenant and agent proofs

Confused about these terms? Dive into our adjudicator’s guide

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