Is my deposit protected?
Check whether your deposit is protected with us.
How do I get my deposit back?
Find out the steps at the end of the tenancy
Raise a deposit dispute
Learn more about our free dispute process
What happens to my deposit?
You hand over your deposit to your landlord or agent as usual
By law they must protect it with a scheme within 30 days
You should also receive confirmation of the protection from your landlord/agent
At the end of the tenancy the deposit is returned to you less any agreed deductions