Berkshire-based Romans Lettings has just been named as the best lettings agency in the country at the Lettings Agency Awards 2011 – recognised as one of the highest accolades in the UK’s property industry.
Held in association with the Times and the Sunday Times at a prestigious ceremony in London on 7th June, the awards were judged by an independent panel of property experts, including Susan Hughes-Thomas, President of ARLA (the Association of Residential Lettings Agents), Nick Leeming, Chairman of Zoopla, and Peter Bolton-King, Chairman of NFOPP (National Federation of Property Professionals).
Chaired by The Property Ombudsman Christopher Hamer, the panel praised Romans for the company’s “quality of customer service and innovation”, and for its “passion, dedication and vision”.
The Lettings Agency of the Year Award – the final and most highly regarded award of the event – crowned a hugely successful evening for Romans, who also won Gold in three other categories: Best Marketing, Best Medium Sized Lettings Agency in the South East and Best Medium Sized Lettings Agency in the UK.
Lettings Managing Director Peter Fuller and Regional Director Martin Hembra were presented with the awards by double Olympic gold champion Dame Kelly Holmes.
“Romans has over 20 years’ experience in the lettings sector and it shows,” said the judges in their awards summary. “Their expertise is reinforced by stringent, well-honed systems and processes, excellent use of technology, a thorough training programme, and an understanding of the importance of communication and transparency.
"Never a company to be complacent or stand still, they constantly strive to improve their already excellent service standards, and the judges are absolutely delighted to reward the Romans team with the Lettings Agency of the Year Award 2011. Congratulations.”
Part of the Romans Group, Romans Lettings has branches across Berkshire, North Hampshire and Surrey, and is a licensed member of ARLA (the Association of Residential Lettings Agents). For more details, visit romans.co.uk